The Curmudgeon

YOU'LL COME FOR THE CURSES. YOU'LL STAY FOR THE MUDGEONRY.

Friday, May 31, 2019

The Future of Customer Service is Puce

I am sure we are all happy to learn that Britain's late Head Boy has found a way to keep the wolf from his shed door, despite having been cruelly snubbed in his earlier efforts to toddle into the Ministry for Wogs, Frogs and Huns. Besides his memoir thingy, Daveybloke has kept himself occupied with sinecures at organisations specialising in state fragility, citizen service and Alzheimer's, presumably in the hope of avoiding all three. His skills are so much in demand with these organisations that he has also found time to take on the responsibility for "curating and overseeing the strategic guidance" for the advisory board of an American firm specialising in the application of artificial intelligence to call centres. Doubtless all the British firms are inconveniently aware of the Conservative Party's less than fortunate relationship with difference engines and the like; or else they are hiring cautiously thanks to Daveybloke's little Brexit mishap. Certainly the role of glorified call centre manager seems a bit better fitted to Daveybloke's capabilities than trying to run a country.

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