Lessons Learned, Lines Drawn
A major member of the energy cartel has been ordered to pay its customers back the equivalent of several executive bonuses. E.ON mis-sold to recipients of the Warm Home Discount Scheme, presumably because the scheme is aimed at older people and those on low incomes and therefore was thought to merit the kind of economical staff training which we have come to expect of public-utility profiteers. The chief executive had a bit of a grovel and the regulator said it was time to draw another line and wait for the next egregious theft, and Ed Davey (not to be confused with Ed or Davey), the Deputy Conservative doormat at the Department for Energising Climate Catastrophe, said that victims of the energy cartel should thank their lucky stars for Ed Davey and his coalition chums. E.ON will have to pay out up to £20 million, which can doubtless be recouped when the energy cartel arranges its next price hike.
2 Comments:
At 9:08 am ,
Richard T said...
What I keep waiting for when any of these Chief Executives is interviewed is for him or her to be pressed hard by the interviewer on how did the decision to cheat customers get made, who approved it and what has happened to them (promoted I'd guess). It's no good saying sorry because they've been caught - we need to know who actually decided to cheat us.
At 12:48 pm ,
Philip said...
Very likely no such hard and fast decision needs to be made, because the Business God is so worshipped and deregulated that the cheating is inherent in the system and the border between legal and illegal cheating is so vague as to be a matter of theological fiat rather than letter or precedent.
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